Refund policy

Return and Refund Policy

Ready to ship items (most everything except shirts) can be returned within 30 days of delivery for a full refund. All items must still be in their original packaging and any washable items must be still unwashed. Item must be back in the shop before refund will be issued. You will receive communication that your return item has been received and a refund issued. Please be aware that most banks can take up to 5 business days* to process a refund and return it to your card. The Geek Space will pay for return shipping costs ONLY if by chance you received an incorrect item.

Custom items (most shirts) are not eligible for returns due to the custom nature of the order, since it is not guaranteed to resell. Please be aware that shirt design colors CANNOT be changed, so if a dark design is ordered on a dark shirt, it will be the customer's responsibility to reorder with a different color shirt. No exceptions.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. It may take up to 2 business days (M-F) to receive a response with instructions for how to return items from your order. 

 

Replacement Policy

In the case of damage during shipment, please provide pictures of external and internal packaging from multiple angles and any damage done specifically to the item(s) immediately upon receiving your order. These images can be sent to thegeekspacemi@gmail.com. Once damage has been assessed on our end, a replacement will be sent out.

All products are examined before creation, but sometimes a manufacturer error is missed in shirts specifically. If you find a hole along the seams/neckline of your shirt, please send pictures to thegeekspacemi@gmail.com immediately upon receiving your order. Please be careful when opening your packages to avoid nicking fabric, holes elsewhere in shirts are not eligible for replacement. 

Replacements will not be provided for a wrong size or item ordered or dislike of shirt color. Please follow any wash instructions provided, as replacements will not be provided for wash damage either.

Replacement requests for any reason must be received within 2 days of package's marked arrival date shown on tracking.